top of page

Stay Strapped US STORE POLICY

Customer Care Policy

At Stay Strapped US, we're committed to your satisfaction. We aim for clear communication and quick support.

Contact Us: Reach us via email at [Your Email Address] or through our website contact form. We'll respond within 1-2 business days.

Issues: Please provide your order number and details about any problems. We'll work with you to find a fair solution.

Returns/Exchanges: See our separate Return/Exchange Policy for details and procedures.

Feedback: We welcome your feedback to help us improve! Contact us directly with any suggestions.

Our Goal: To ensure you have a positive experience with Stay Strapped US.

Wholesale Inquiries

Is your store looking to carry Stay Strapped US products?

We can provide you with a wholesale inquiry. Let's see how we can help you. 

​

​

Privacy & Safety

**Privacy Policy** **Last Updated:** [Date of Last Update] This Privacy Policy describes how [Your Business Name] ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "users") of our website, [Your Website URL] (the "Site"), which is hosted on the Wix.com platform. **

1. Information We Collect** We may collect the following types of personal information from you: * **Information You Provide Directly:** * **Contact Information:** When you contact us through forms on our Site (e.g., contact forms, newsletter sign-ups), we may collect your name, email address, phone number, and any other information you choose to provide. * **Order Information:** If you purchase products or services through our Site, we may collect your name, billing address, shipping address, email address, phone number, payment information (processed by Wix Payments or other third-party payment processors), and details of your order. * **Communications:** Any communications you have with us via email or other means. * **Account Information:** If you create an account on our Site (if applicable), we may collect your username, password, and other profile information. * **User Content:** Any content you post or submit to our Site (e.g., comments, reviews). * **Information Collected Automatically:** * **Usage Data:** We may collect information about your interactions with our Site, such as the pages you visit, the time and date of your visit, the links you click, and the duration of your visit. * **Device Information:** We may collect information about your device, including your IP address, browser type, operating system, device identifiers, and mobile network information. * **Cookies and Similar Technologies:** Our Site may use cookies, web beacons, and other similar tracking technologies to collect information about your browsing activities. These technologies help us personalize your experience, analyze website traffic, and for other purposes as described in our Cookie Policy (if applicable). You can manage your cookie preferences through your browser settings. * **Information Collected from Other Sources:** * We may receive information about you from third-party services that you connect to our Site (e.g., social media platforms).

**2. How We Use Your Information** We may use your personal information for the following purposes: * To provide and maintain our Site and services. * To process and fulfill your orders and provide customer support. * To communicate with you, including responding to your inquiries, providing updates, and sending promotional materials (where permitted by law). * To personalize your experience on our Site and tailor content to your interests. * To analyze website usage and trends to improve our Site and services. * To detect, prevent, and address technical issues, security breaches, or fraud. * To comply with applicable laws, regulations, and legal processes. * For other purposes with your consent.

**3. Sharing Your Information** We may share your personal information with the following categories of recipients: * **Wix.com:** Our Site is hosted on the Wix.com platform, which provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. Wix.com stores your data on secure servers behind a firewall. For more information, please refer to Wix.com's Privacy Policy ([Link to Wix's Privacy Policy](https://www.wix.com/about/privacy)). * **Third-Party Service Providers:** We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping providers, email marketing services, analytics providers, and other service providers. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. * **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. * **Legal Compliance:** We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. * **With Your Consent:** We may share your information with third parties with your explicit consent.

**4. Your Rights and Choices** Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to: * **Access:** Request access to the personal information we hold about you. * **Rectification:** Request that we correct any inaccurate or incomplete personal information. * **Erasure:** Request that we delete your personal information (subject to certain exceptions). * **Restriction of Processing:** Request that we restrict the processing of your personal information. * **Data Portability:** Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller. * **Objection:** Object to the processing of your personal information for certain purposes, such as direct marketing. * **Withdraw Consent:** If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. * **Complaint:** Lodge a complaint with a data protection authority if you believe our processing of your personal information infringes applicable laws. To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

**5. Data Retention** We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the applicable laws. **6. Security of Your Information** We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [Describe the security measures you implement, e.g., encryption, secure servers, access controls]. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

**7. International Data Transfers** Your personal information may be transferred to and processed in countries outside of your country of residence, which may have data protection laws that are different from the laws in your country. By using our Site, you consent to the transfer of your personal information to these countries. Wix.com's data storage locations are described in their Privacy Policy.

**8. Children's Privacy** Our Site is not intended for children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

**9. Links to Other Websites** Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

**10. Updates to This Privacy Policy** We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our Site with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

**11. Contact Us** If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [Your Business Name] [Your Business Address] [Your Email Address] [Your Phone Number (Optional)] By using our Site, you acknowledge that you have read and understood this Privacy Policy.

Payment Methods
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

bottom of page